Hotels and Resorts Management
SERVICES
We offer a comprehensive range of services to ensure that your property's goals are met! All of the services below are available on a contract or consulting basis.
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Coordinate the completion of hotel feasibility studies
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Revenue management
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Full Hotel and resorts management
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Analyse and verify feasibility studies
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Assist in site selection and evaluation
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Coordinate hotel demand studies
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Prepare financial pro forma and alternatives
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Prepare preliminary construction and related pre-opening cost estimates
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Hospitality franchise application assistance
Planning
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Preparation
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Scheduling
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Duties
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Communication
Franchise
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strong brand portfolio
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specific set of tools
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strong approach to standards
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good reputation
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training programmes
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consultation and advice service
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marketing programmes
Results
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lower costs without affecting product quality
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business increase
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staff qualification
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product quality
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profitability
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good development
Financial
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Develop modelling package to project operations revenue and expenditures
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Coordinate hotel appraisal
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Consult on financial package structuring
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Develop financial package alternatives
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Interface with lending institutions
Planning / Design
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Design rooms, food and beverage area and/or meeting facilities to fit target markets
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Coordinate architect, engineer, land planner, and/or interior designer
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Coordinate layout/procurement of hotel furnishing, kitchen and lounge equipment, laundry equipment, and commercial area furnishings
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Coordinate all computerised areas — front desk, energy management, restaurant, administration
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Coordinate the telephone system, key and lock system, and audio visual system
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Specify/procure ice machines, vacuum cleaners, maid carts, etc.
Interior Design Assistance
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Interview and select the design firm
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Assist the interior design firm with the furnishing selections: lobby, corridors and meeting rooms, rooms, restaurant and lounge, and all F&B and Entertainments spaces
Construction Management Services
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Function as consulting construction manager
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Assistance general contractor
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Coordinate input with architect, engineer, etc.
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Perform pre-opening inspections and punch list for hotel
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Site/Zoning application and approval process
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Environmental and geotechnical reports
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Ensure compliance for guest with Disabilities
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Coordinate and manage
Pre-opening Assistance
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Create and implement the pre-opening marketing plan
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Assemble pre-opening budgets (working capital, food, beverage, linens, etc.)
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Provide all hotel room amenities
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Recruit, interview, and hire all key management and sales personnel
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Train all key personnel
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Support in advertising campaigns
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Establish definitive objectives and action plans for all departments
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Assistance to obtain business licenses to include restaurant, bar and signage
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Develop pricing for rooms, food and beverage
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Develop specifications and bids on building insurance
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Coordinate the procurement of guest supplies and employee uniforms
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Develop employee benefit program and policy manual
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Full menu design and implementation for all F&B outlets
Accounting Assistance
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Process all transactions including cash receipts, payroll, accounts payable, fixed assets and other journal entries
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Produce monthly management reports: profit and loss statement, balance sheet, funds flow statement, guest room occupancy and average rate analysis
Hotel Operation/Asset Management Services
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Develop strategic marketing plan with budget and action plans
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Establish aggressive sales effort for each target market segment
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Employ “pull” strategy to stimulate customer through innovative programs
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Increase customer awareness with creative advertising
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Perform day to day management of property
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Administrate all hotel policies
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Set up goals/budgets for each department
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Establish a preventative maintenance program
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Create a bonus plan for key personnel
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Human Resource support to include policy development and administration; compensation strategies; employment communications - handbook and newsletter; employee relations - investigations, regulatory agency liaison and compliance; audits; employment law compliance; development of labour standards
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Coordinate well-priced insurance coverage for worker's compensation; property; casualty; and liability insurances
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Renovation management
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Third Party Management Contracts
